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Product Questions
Suiforlun® mattresses combine gel memory foam,pocketed coils, and cooling ice silk or bamboo covers to deliver unmatched comfort, support, and temperature regulation.
Our mattresses are designed with medium firmness, ideal for all sleep positions – side, back, and stomach sleepers.
Yes! The zoned pocket coils and gel memory foam provide targeted support and pressure relief, helping to alleviate back pain.
Our hybrid mattress has been certified by Certi-PUR US to be free from all harmful chemicals.
It may have a slight new product scent due to vacuum sealing. This is normal and should dissipate within 48 hours in a well-ventilated room.
It can hold around 650 lbs of evenly distributed weight.
Purchasing & Delivery
Yes, we offer a 120-night risk-free trial. If you’re not satisfied, you can return the mattress for a full refund.
Yes, we provide free shipping to most locations. Your mattress will be delivered in a compact box for easy setup.
Delivery typically takes 1-7 business days, depending on your location. You’ll receive a tracking number once your order ships.
Our mattresses are compressed, rolled, and shipped in a box for easy setup and mobility. Simply unbox, unwrap, and allow it to expand fully within 24–72 hours.
Currently, we do not offer white glove delivery or old mattress removal. However, we’re working to provide these services in the future.
Usage & Care
Your mattress will fully expand within24-72 hoursafter unboxing. Allow some time for it to reach its full size and comfort level.
Our mattresses are compatible with most bed frames, including adjustable bases, box springs, and slatted foundations.
We recommend using a waterproof mattress protector. Spot clean with mild detergent and let it air dry. Do not machine wash.
Warranty & Returns
We offer a 10-year warranty that covers manufacturing defects. Contact our support team for warranty claims.
Yes! We offer a 120-night risk-free sleep trial. If you’re not satisfied, you can return the mattress for a full refund during the trial period.
Contact our customer support team immediately. We’ll assess the issue and provide a replacement or repair under warranty.
Other Questions
Yes! Our foams are CertiPUR-US® certified, meaning they’re made without ozone depleters, heavy metals, or harmful flame retardants.
Absolutely. Our mattresses use hypoallergenic materials and breathable covers that resist dust mites and allergens.
Absolutely! The ice silk or bamboo covers and 3D mesh side panels promote airflow, keeping you cool all night long.
Yes, our mattresses are compatible with adjustable bed frames, providing flexible support for your preferred sleep position.
We accept all major credit cards, PayPal, Shop Pay, and more. All payments are securely processed.
Try the mattress at home for up to 120 nights. If you’re not satisfied after the initial 30-night adjustment period, we’ll help you return it for a full refund.
Do You Have Any Question?
If you need further assistance, feel free to contact our support team via live chat or email. We’re here to help you sleep better, every night.